Support

Support

Our worldwide support network consists of experts who are dedicated to helping you with any problem you may have. Our goal is to make your job as easy as possible. Therefore, we have collected a set of tools and applications through which most of your needs and inquiries will be solved. Find relevant materials related to your products, such as user manuals, FAQs, or dealer and service workshop contact information.

User documentation

User documentation

Are you looking for user manuals, installation instructions or declarations of conformity? Please visit our Userdoc.

Userdoc

Warranty

Learn more about our warranty and how you can get the third warranty year for your welding machine.

Warranty

Returns

Our service network is there for you in case there is something wrong with your delivery. Read more about our return policy.

Returns

Training

We at Kemppi want to make sure you get the most out of your welds. Therefore we offer our customers lots of different training where we provide information that enables you to weld more efficiently.

Training
Get support from your dealer or service workshop

Get support from your dealer or service workshop

All Kemppi dealers are authorized and can efficiently handle your support needs and answer your questions. Your own dealer is your primary support contact.

Go to the dealer and service workshop list

FAQ

General FAQs
Warranty FAQs
Equipment related FAQs

More blog posts

Stable arc ignition improves welding quality and reduces costs

Stable arc ignition improves welding quality and reduces costs

In MIG/MAG welding, arc ignition plays a key role in welding quality. Any instability will result in the post-weld cleaning of spatters, which eats up resources and hinders productivity in industrial environments. Available in modern welding equipment, new ignition-enhancing technologies offer additional control of the arc and support the craftsmanship of welders.

Manual welding

Comprehensive service network saves time and money

Comprehensive service network saves time and money

Investing in a welding machine does not end when you have made the purchase and received the device. Keeping the machine up and running for its entire lifecycle and maintaining a high arc time are aspects that many overlook when choosing the machine.

People

New Kemppi Robotics Team

New Kemppi Robotics Team

Achieving strategic goals and enhancing customer experience

People, Welding automation

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The forerunners of arc welding

Kemppi is the design leader of the arc welding industry. Kemppi is the design leader in the arc welding industry. We are committed to boosting the quality and productivity of welding by continuous development of the welding arc and by working for a greener and more equal world. Kemppi supplies sustainable products, digital solutions, and services for professionals from industrial welding companies to single contractors. The usability and reliability of our products is our guiding principle. We operate with a highly skilled partner network covering over 70 countries to make its expertise locally available. Headquartered in Lahti, Finland, Kemppi employs over 650 professionals in 16 countries and has a revenue of 209 MEUR in 2023.

Kemppi – Designed for welders

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